Frequently Asked Questions

Frequently asked questions

General Questions

What's the maximum number of people for your kid and family programs?


Our kid and family programs are priced for up to eight people. We can typically accommodate a few more, but how many more depends on the audience. For a kids birthday party, it's typically no more than 10 total kids. If it's a family party with a mix of kids and adults, we can probably handle a few more.




Is your program for kids only?


Heck no! Next question?




What ages are your programs intended for?


Our program is for people of all ages. We offer programs for companies, early education or after school programs, as well as kids and family programs. Our Backyard Basics program is for kids in elementary and early middle school. Our Wee Warriors program is best for kids ages 3 through 6 or 7. If you don't know which program is best for your party, give us a call or send us a note and we can talk it through.




Do parents need to be outside with the kids when the Obstacle Fitness program is running?


As long as all kids are at least in kindergarten, parents are welcome to stay inside their house once the kids are settled. We do have a few requests:

  1. When we’re setting up, please let us work without kids present so we can get things up and running as quickly as possible.
  2. While you don't need to be outside, we do ask that there’s at least one adult present in the house in the event that something comes up during the program.
  3. If you have little ones that might need extra assistance, you will need to be present to help them if they need it.
The point of our program is to give parents a break, so as long as the kids are able to handle the obstacles without adult assistance, you’re welcome to go back inside and do your own thing.




How much space do I need for the Obstacle Fitness program?


We can pretty much work with whatever space you have, but the course works best with at least 30' by 30'. If you're worried about whether you have enough space, give us a call--we're happy to make a site visit for no extra charge. If you don't have a backyard or your backyard is too small, we've run several parties at local public parks.




Do you require a deposit?


Yes, a $50 deposit is required at booking for Backyard Basics and $40 for Wee Warriors. The deposit is non-refundable.




Do you offer birthday party packages?


Most of our kids parties are birthday parties. We also offer goody bags if you want one less thing on your party planning to-do list! Contact us for more info on our goody bags.




I live in an apartment or condo complex and I don't have my own yard.  Can we still book with you?


If there's a common area that is useable, we're happy to set up there. We've also done many parties at public parks.




What paperwork do I need to fill out?


We encourage all participants to complete their waivers prior to their program. There are a few ways to do this: 1. Simply click on the "Sign Our Waiver" button on the top of our webpage prior to your scheduled program. 2. Complete the "Sign Our Waiver" link on the confirmation email you receive. Additionally, parents/guardians will need to complete a COVID-19 attestation form when dropping off their child(ren).




Who needs to fill out waivers?


Everyone that is participating in one of our programs needs to complete a waiver. Fortunately this can all be done online!




Do you offer recurring programs?


Yes! Send us a note or book a time slot to discuss what you're looking for.




I booked an event!  Now what?


Thanks for booking! Upon booking, you'll receive two separate emails:

  • Right after booking you should receive an email confirming the booking.
  • About an hour after the booking email, you'll receive a housekeeping email that outlines next steps and some housekeeping items.
If you don't receive it, don't forget check your Spam/Junk/Promotions folders--sometimes our emails end up there. If it's not there either, let us know and we can send you everything you need to know.




What happens at the event?  I'm not sure my kids would be interested in going through an obstacle course over and over again.


You're right, they probably wouldn't. Fortunately, that's not how we run our program. We run the kids through each obstacle separately, trying different ways to go through each obstacle. Once we've reviewed each obstacle, the kids are let loose to go through on their own.




Why do you need an hour to setup?


We bring 10-12 obstacles with us and it takes time to unload our van and get things setup. We work as fast as we can and appreciate your patience!





COVID-19

How do you clean your equipment?


We follow the protocols as recommended by the CDC and the Massachusetts Department of Public Health. For additional information, please go to our section on COVID-19 Guidelines.




Do you hold any events inside?


Yes, we can have events inside. The main thing we need is higher ceilings, so inside events are best in commercial spaces (rather than inside your house). Just let us know beforehand so we can prepare for that.




What are your current COVID-19 protocols?


Oh COVID. At this point, we defer to you. We're fully vaccinated but if you want attendees to wear masks, we're good with that.





Bad Weather

What happens in the event of bad weather?  Can I cancel or reschedule?


We want everyone to have a good time. However, anyone that lives in New England knows that the weather can change. That being said, obstacle course races happen all the time, rain or shine, and we find that kids are rarely deterred by bad weather (as long as they're dressed for it!). We also know that things come up. If you need to cancel for some reason, please call us by 8 am the day of your event at 508-640-5250 and we can reschedule for no fee. If a terrible weather event (thunderstorm, blizzard, etc.) is forecasted, we stay in contact with you to monitor this.




Do you offer an indoor program?


If you want to hold our program indoors and you have access to a well-ventilated indoor space, we're happy to have that conversation.




How long do you plan on holding programs outdoors?


Forever? Our intent is to always be outside if possible, but we're happy to have a conversation about having our program indoors if you have the space for it.




How cold is too cold for an Obstacle Fitness event?


We live in New England. If we stayed indoors whenever the weather was bad, we wouldn't leave the house much between November and March. That being said, our first focus is that the kids are safe, so we'll reschedule in the event of a snowstorm or if the windchill temperature is 15° F or lower.





Service areas

What parts of Massachusetts do you serve?


For our kid and family programs, check out our Service Areas page for more information. If you're looking for a program for your company, organization or children's program, give us a call and we're happy to talk more.




What if I live outside of your primary service areas?


Give us a call! We can probably make something work, but a traveling service fee may apply and we’ll need to factor in additional time for travel.





Scheduling questions

Can I schedule more than the alloted time for my kid or family program?


Potentially. It depends on what else is scheduled in a particular day, but we're happy to talk about it. Just a note that this will require an additional fee and that if you do want to schedule additional time, you'll have to reach out to us to let us know.




What if I need to reschedule or cancel?


If you need to reschedule or cancel, please call us by 8 AM on the day of your event to let us know and we'll reschedule. Please note that rescheduling will depend on availability.




I'm not sure how many people are coming to the kids or family part.  Which option should I choose when booking?


Choose the one that you're planning for. For example, if you're planning on inviting six people, choose the package for six to eight people. If less than six end up at the party, we'll charge you for the one to five person package. Likewise, if you're only planning on inviting four people but then you invite more, that's fine too. At the end of the day, we'll charge you for the number of kids that make it to the party.